The audience can present hurdles for the presenter. They can look like: - **Talking with other audience members**: Establish ground rules; amplify your voice; silence; "I would love to explain; what question do you have?"; "excuse me 🤚 let's hear them"; or sometimes humor - **Talks too much; doesn't let others speak**: The red cup of speech veto; order of answering; time constraint on answers; humor; (privately) "I see you have knowledge, i would like to see how others answer"; - **Complains, bad attitude towards the presentation**: Go over the previously established ground rules; change slides if you actually see goal misalignment; maybe they really don't need to be there; deepen the need (with self assessment) - **Misplaced humor and heckling**: establish ground rules beforehand; ask to repeat the joke, a repeated joke is the unfunniest joke; stop, ask them to either apologize or to leave if they are laughing at another person - **Distracted, doing something else**: Phones ground rule; group activity with pairs; activities with the phone; ask if everything is ok; declare a break if the audience is tired - **Is silent, isolated**: talk to them separately to find out the reason; activities with pairs; maybe doesn't feel safe/is nervous